Relish.AI Review 2022: Make Your eCommerce Business Fly

Think about a future where your eCommerce store has its own personal assistant.

Your store has its own Siri or Alexa that shoppers can use for product information and help.

This is possible with a smart AI tool such as Relish.ai.

Relish AI is a new personalized shopping assistant app you can use today to enhance your eCommerce store.

Your store will instantly appeal to today’s demanding customers with it.

This Relish.ai review will explain its features, pricing, and benefits in detail.

What is Relish.ai

Integrating Relish AI with your eCommerce store allows you to give your customers quick and accurate answers to their questions.

It connects buyers to the products they’re looking for, checks on orders, handles reorders, and so much more.

In the ever-expanding online marketplace, you get more sales and bigger orders that grow each month.

Using Relish AI, your store puts sales and support on autopilot 24×7.

Let’s take a look at its key feature.

Relish.ai Review: Top Features

1. Enhance Your Email Marketing Efforts

Relish AI’s turnkey lead generation feature rewards customers and site visitors for sharing their email addresses.

As they qualify the customer and decide their stage in the process, conversational AI chatbots provide an engaging sales experience.

You can recommend products, share updates, and re-target these leads with their Klaviyo integration to send them personalized emails.

You can easily connect email and live chat to offer customers personalized service.

2. Answers in a Jiffy with Conversational FAQ

Today’s customers expect immediate attention when they land on your website.

With Relish AI’s conversational chatbot, customers can get instant answers to product, brand, and policy-related questions, 24/7, 365 days a year.

Customers can ask the questions as they ask Alexa or Siri and get an instant answer.

It’s time to say goodbye to the manual browsing of FAQ pages.

3. Conversational Search

Searching for keywords can deliver thousands of results. 

However, today’s consumers want more assistance and personalization from search to delivery.

By using needs-based questions, Relish AI’s Conversational search helps shoppers find what they are really looking for by simplifying the path from intent to the transaction.

4. Seamless Integrations

Relish AI chatbots integrate seamlessly with other eCommerce apps.

With the help of APIs and an extensive AI library, you can also integrate the chatbot into third-party apps.

All of these factors make Relish AI’s conversational AI-powered chatbot a potent eCommerce tool.

5. Pre-purchase Assistant

Instant FAQ Responses: Relis’s AI-powered chatbot for Shopify will handle all questions related to products, policies, and brands by providing 24/7 answers instantly.

Automated Sales Assistant: With Relish AI’s Shopify chatbot, you can manage multiple sales and support elements to grow your business.

Improve Conversions: Provide 24/7 help with instant answers and reduce response time with Relish AI’s AI-powered conversational chatbot for Shopify. 

Sales Campaigns: Relish AI offers a wide range of in-house tools and sales campaigns to increase customer engagement and retention.

Here are a few campaigns

• Welcome campaigns
• Newsletter campaigns
• Product in-stock campaigns
• Exit cart campaigns.

6. Post-purchase Assistance

Track Order: Keep your customers updated about their order status at all times with a conversational AI-powered chatbot for Shopify. ​

Return: Relish AI chatbot can quickly refund your order or schedule your return without wasting any of your valuable time.

Shopify One-Click Post-purchase upsells: Generate more revenue with post-purchase upsells and cross-sells.

With one click, add hard-to-miss post-purchase upsells to your customers’ carts to increase your Shopify sales by 5-10%.

Reorder a Product: Relish AI understands how valuable reordering can be for both store owners and customers in Shopify. To save customers and businesses time, Relish.ai have developed a 1-click reorder option.

Voice Assistant for Shopify: Voice interactions (voice search) are poised to take the place of traditional graphical user interfaces as smart devices (Siri, Alexa, and Google Assistant) become more common.

Relish AI’s voice assistant allows customers to search for products and answer product FAQs without typing.

Relish.ai Review: Pricing Plans

According to monthly site visitors, Relish.ai offers four pricing plans: Grow, Pro, Premium, and Enterprise.

Relish.ai Plans	Monthly Price	Link
Grow Plan	$29/month	Sign up for Grow Plan
Pro Plan	$69/month	Sign up for Pro Plan
Premium plan	$199/month	Sign up for Enterprise Plan
Enterprise Plan	Custom	Contact Sales Team

According to the number of monthly visitors, you can select an appropriate plan. Please note that all plans come with a monthly subscription. An annual subscription is not available.

Grow Plan:

This is a starter plan that eCommerce platforms can use with up to 5000 monthly site visitors.

It offers unlimited user interactions, unlimited sales chatbots, unlimited FAQ chatbots, and full access to the Relish AI library and all integrations.

All these features you will get only at $29/mo. 

Pro Plan:

If you have up to 50000 monthly site visitors, then this plan is suitable for you.

It provides all the features included in Grow plan. Also, it offers VIP onboarding and support. This plan will cost you $69/mo.

Premium Plan:

This plan is suitable for eCommerce businesses with up to 200000 monthly site visitors.

It offers a dedicated account manager for your help and all the Pro plan features.

You have to spend only $199/mo for this plan.

Enterprise plan:

This is a custom plan. Your pricing will depend on the number of monthly visitors to your site.

You will get all the features that the above plans offer.

To get this plan, you have to contact the Relish.ai sales team.

Another good thing is that all the plans come with a 14-day free trial. 

Relish AI Review: Pros & Cons

Relish ai Pros:

1. Don’t let your customers and store visitors down

Relish AI allows you to cater to a global audience without having to run a 24/7 support staff. A chatbot can handle 80% of customer inquiries in real-time.

Consequently, you will have a better chance of acquiring new customers and retaining existing ones by 2X. 

2. Do not wait around for anything

Customers and visitors get instant answers to questions about products and policies with Relish AI’s conversational FAQ feature.

The bot can understand multiple variations of a single question and improves with each interaction.

3. No coding knowledge is required

Deploying chatbots does require input from the IT support staff.

Relish AI’s chatbot does not behave like this. It is easy to set up and does not require any IT knowledge.

4. Tailored experiences

Relish AI uses natural language processing and machine learning to understand customers and visitors. Based on the variety of customer inquiries, it responds accordingly.

5. Easy access to live agents for complex questions

Whenever the chatbot encounters a complicated or specific query, it can be easily redirected to an agent who specializes in this topic.

Relish ai Cons:

There is no tutorial available to help you understand how the tool works.

Relish.ai Review: FAQs

Relish AI Review: Conclusion

Relish.ai is truly a game-changer for eCommerce businesses or Shopify stores.

It can help to automate customer support and convert conversations into sales.

With a ready-to-use chatbot, you can engage your customers when you’re offline.

It works 24/7, even when you’re sleeping!

Shoppers will notice that your store offers the shopping assistant of the future.

 So don’t waste time and get Relish AI now and enjoy higher revenue and improved customer satisfaction.